Here at Insight IT Training Ltd we are committed to ensuring that your privacy is protected. We treat it with the highest standards of security and confidentiality and our policy is not to disclose customer information to any third parties for their own marketing purposes - you won't get 'junk mail' as a result of sharing your details with us. This privacy information has been prepared in accordance with the Data Protection Act (1998) and the General Data Protection Regulation (GDPR, 2018).
Who we are
Any information you share with us is controlled by us and we are registered with the Information Commissioners Office (ICO) as data controllers. Insight IT Training Ltd is a company registered in England and Wales at 159 Easemore Road, Redditch, B98 8HU (ICO Reference: A8292224).
What information we collect about you
When you place an order for our services, (training courses and/or consultancy), or sign up for our newsletters, we collect information about you. This may include your name, company address(es), e-mail address, telephone number and payment information.
How do we use the information about you?
We only use the information you share with us on the relevant lawful grounds as defined by the General Data Protection Regulation. The information you share in the process of placing an order allows us to process and deliver your training/consultancy, to update you on the progress of your orders and assist with future customer service enquiries.
If you have signed up to receive our emails or newsletter and brochures, we'll use your information including details of any previous purchases, to help us decide what we talk to you about and when. We use your information to create profiles of, for example, our most loyal customers and those of you with particular interests - such as modular training, specific software packages (e.g. SharePoint or AutoCAD), or specific services relating to consultancy requirements or tailored training. Doing this helps tailor our marketing communications so you receive information that is relevant and of interest to you.
Sharing your information
Communicating with you
We're passionate about our helping business people use software and work in the business environment more efficiently and we love talking about it. We will keep you up to date with our latest news, course information, special offers, new services and any other aspects of our business we think will be of interest to and relevant to your organisation. We'll do this by post, e-mail and social media and may use other methods of communication as they become available.
We'll send you our company services by post or email if we think you'll be interested - or if you've asked us to. We'll continue to send you these unless we think you are no longer interested in hearing from us or you ask us to stop which we'll arrange straight away. We won't bombard you with information and you will not receive information from any other company if you've shared your information with us - we will never sell your details to any other organisation.
If you'd like to stop receiving information from us, call us on 08452 306099, email us at firstname.lastname@example.org or write to us at 159 Easemore Road, Reddicth, B98 8HU. You can also unsubscribe from our marketing emails by clicking the unsubscribe link on any email.
Access to personal data
You are entitled to view, amend or delete the personal information that we hold. Email your request to us at email@example.com, call us on 08452 306099, or write to us at 159 Easemore Road, Reddicth, B98 8HU.
We hope that you won't ever need to, but if you do have a concern about our use of personal data, please send an email with the details to firstname.lastname@example.org or write to us at 159 Easemore Road, Reddicth, B98 8HU. We will do our very best to resolve the matter to your complete satisfaction. You can also report any concerns to the Information Commissioner's Office ("ICO") (the UK data protection regulator). For more information, visit the ICO website here.
Changes to this Privacy Information
We'll amend this privacy information from time to time to ensures it remains up to date, reflecting the way we use your personal data and any new laws. The most up to date version of this Privacy Information will be published online.
This Privacy Information was updated 7th May 2018.