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Microsoft Outlook Introductory Outline

Aims of the One-Day Course

The course has been designed for first time or recent users of Microsoft Outlook and is suitable for people who wish to learn the basic skills needed to use Outlook. The course is 100% hands-on, with exercises to help the trainees practice the new skills they learn.

Course Content

  • Create E-mails
    • Use Outlook to create, send, read, reply to and forward emails.

  • Create Folders
    • Create your own Outlook folders to store items. A folder can contain mail messages, calendar entries, contacts or any other Outlook item.

  • Create Contacts
    • Create a Contact to store information and details about an organisation or person that you correspond with.

  • Create a Distribution Contact (Outlook 2000 onwards only)
    • Create a Contact containing several other Contact email addresses so that you can email them all easily.

  • Sending Attachments
    • You can attach files and documents as part of your e-mail message
  • Set Message Options
    • Set advanced Message Options. For example, set an arrival date for the message, set an expiry date, request a read receipt, save the sent message in a folder other than Sent Items.

  • Using the Tasks folder
    • You can use the Tasks folder to help you organise your to-do list.

  • Working with Appointments & Meetings in Calendar
    • Use Outlook to set up times and dates when you are free or busy, making it easier for you to organise your meetings and appointments.

  • Setting an Appointment Reminder in Calendar
    • You can use Outlook to remind you of an important meeting that you may need to prepare for.

  • Using Auto Preview
    • This feature allows you to preview your message without opening it by showing you the first three lines of an unread message.

Prerequisites

No previous experience of using Microsoft Outlook is needed. But trainees must have basic keyboard and mouse skills and have some experience of using Windows.

Course Duration

Six hours (9.30am to 12.30pm and 1.30pm to 4.30pm).

Next Course

Microsoft Outlook Advanced

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