Course Outlines
 
microsoft Access
microsoft Excel
microsoft Frontpage
microsoft Internet Explorer
microsoft Outlook
microsoft PowerPoint
microsoft Project
microsoft Publisher
microsoft Visio
microsoft Word
   

 

 

 

Microsoft Outlook Advanced Outline

Aims of the One-Day Course

On this course experienced Microsoft Outlook users will learn how to use the more advanced features of this software package. The course is 100% hands-on, with exercises to help the trainees practice the new skills they learn.

Course Content

  • Out of Office Assistant
    • This is used to inform people when you are out of the office. It can also be used to handle any mail that you receive while you are away. For example you can forward messages to someone else in your absence, or move particular messages to a folder other than the Inbox.

  • Rules Wizard (Inbox Assistant in Outlook ’97)
    • The Rules Wizard lets you perform actions on email as they arrive in your Inbox, or as you send them. For example you can have a message pop up when emails arrive from particular people.

  • Using the Find Feature
    • The Find feature helps you find items that are 'lost'. You can search using a wide variety of options.

  • Customising your Toolbars (icons)
    • This feature lets you change the icons that appear at the top of the Outlook screen.
  • Flagging Messages & Contacts (Contacts in Outlook 2000 onwards only)
    • This feature lets you set a reminder on a mesage or a contact for you to follow it up at a later date. For example you could set a flag on a contact to call them in a week's time.
  • Using Journal to record Outlook items and/or Microsoft Office documents
    • You can use Journal to record interactions (calls, meetings, letters sent, etc) with your Contacts.



 

  • Create Recurring Calendar Entries
    • Appointments, meetings and events can be set up as recurring entries. For example, a weekly team meeting, someone's birthday, an annual conference.

  • Creating a Recurring Task
    • You can set Outlook to repeat a Task at regular intervals. For example, you might want to send a sales report to your manager on the last Friday of every month.

  • Assigning a Task to somebody else
    • If you want to assign a Task to somebody else, you can choose to have Outlook keep you up-to-date on progress.

  • Working with Folders
    • You can share your folder(s) and/or Mailbox with another person.
    • Access someone else's folder(s) and/or Mailbox.

     

  • Creating & Using Views in Outlook Folders
    • You can group, sort, filter, add or remove features, change font and customise the ‘look’ of your Inbox, Calendar, Contacts, Outbox, Sent Items, Journal, Tasks and Notes folders.

Prerequisites

Trainees should have attended the Introductory course or have a basic knowledge of Microsoft Outlook.

Course Duration

Six hours (9.30am to 12.30pm and 1.30pm to 4.30pm).

Prices

   
 
  Courses can be tailor made  
Contact Us Course Dates Prices Locations Courses Training Services About Us Home