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Microsoft Outlook Advanced Outline
Aims of the One-Day Course
On this course experienced Microsoft Outlook users will learn how to
use the more advanced features of this software package. The course is
100% hands-on, with exercises to help the trainees practice the new skills
they learn.
Course Content
- Out of Office Assistant
- This is used to inform people when you are out of the office.
It can also be used to handle any mail that you receive while
you are away. For example you can forward messages to someone
else in your absence, or move particular messages to a folder
other than the Inbox.
- Rules Wizard (Inbox Assistant in Outlook ’97)
- The Rules Wizard lets you perform actions on email as they
arrive in your Inbox, or as you send them. For example you
can have a message pop up when emails arrive from particular
people.
- Using the Find Feature
- The Find feature helps you find items that are 'lost'.
You can search using a wide variety of options.
- Customising your Toolbars (icons)
- This feature lets you change the icons that appear at the
top of the Outlook screen.
- Flagging Messages & Contacts (Contacts in Outlook 2000
onwards only)
- This feature lets you set a reminder on a mesage or a contact
for you to follow it up at a later date. For example you could
set a flag on a contact to call them in a week's time.
- Using Journal to record Outlook items and/or Microsoft Office
documents
- You can use Journal to record interactions (calls, meetings,
letters sent, etc) with your Contacts.
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- Create Recurring Calendar Entries
- Appointments, meetings and events can be set up as recurring
entries. For example, a weekly team meeting, someone's birthday,
an annual conference.
- Creating a Recurring Task
- You can set Outlook to repeat a Task at regular intervals.
For example, you might want to send a sales report to your
manager on the last Friday of every month.
- Assigning a Task to somebody else
- If you want to assign a Task to somebody else, you can
choose to have Outlook keep you up-to-date on progress.
- Working with Folders
- You can share your folder(s) and/or Mailbox with another
person.
- Access someone else's folder(s) and/or Mailbox.
- Creating & Using Views in Outlook Folders
- You can group, sort, filter, add or remove features, change
font and customise the ‘look’ of your Inbox, Calendar,
Contacts, Outbox, Sent Items, Journal, Tasks and Notes folders.
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Prerequisites
Trainees should have attended the Introductory course or have a basic
knowledge of Microsoft Outlook.
Course Duration
Six hours (9.30am to 12.30pm and 1.30pm to 4.30pm).
Prices
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